NEW: AIPC Good Practices Managing Critical Threats (June 2019)
With the global spread of incidents and the diversification of threats, security is now a primary concern and source of convention centre client expectations everywhere in the world. As both beneficiaries of good security-related practices and a primary source of the expertise and related experiences needed to create them, AIPC members have a key role in their development - and this was the purpose behind the creation of the AIPC Security Good Practices Task Force in November 2018 that has resulted in this document.
AIPC acknowledges the invaluable support and assistance provided in the course of developing these guidelines, in particular from project coordinator Glenn Schoen of Boardroom @ Crisis and Michiel Middendorf, General Manager World Forum Convention Center The Hague as the driving force behind its development and the members of the Security Task Force representing the contributions of a wide range of member centres. It is through their dedication and hard work that this valuable tool has been created for the benefit of all members.
AIPC Opinion: Ten Reasons Your City Needs More Meetings and Conventions (January 2015)
AIPC Opinion: A Better Image Equals a Better Future (January 2013)
AIPC Opinion: Investing in Convention Centres - Why "The Wrong Reasons" May Just Be the Right Ones (September 2012)
Centre managers are often called upon to explain the value their facilities add to the community and why further investment is worthwhile. In doing so, they may find themselves having to counter claims from others who argue against the value of a centre and who claim that such investments would be better devoted to other purposes. This article prepared by AIPC on this topic puts the arguments into words.
Guide to Contracting with Convention Centres
A joint committee from AIPC and ICCA collaborated on an update to a publication dealing with a topic of importance to both convention centres and their clients alike - contracts. And while the wide variety of legal systems and administrative constraints operating world wide mean that there can never be a single version of a convention centre contract, the existence of a reference document that clarifies the key areas that must be contained in a contract and the definitions in most common use is expected to make a huge contribution to a better understanding between the two parties.
In our Opinion
One of the projects AIPC undertook to commemorate its 50th Anniversary as an association was to develop a series of articles on various key aspects of our industry based on the experience and insights we have gained over a very important period in our evolution as an organization.
Articles such as these have often proven useful to members who are looking for arguments to make with owners, communities and colleagues as to the value of centres and the issues they need to address in these challenging and competitive times.
These articles seek to explain not just the issues faced by the industry but also the benefits that we collectively generate - benefits that include an ability to stimulate economic development at precisely the time we all need it the most. Now more than ever we share a common challenge, which is to maintain and promote the role of meetings and conventions in a time when many different sectors - and governments - will be re-examining their priorities.
Community and Government Relations for Congress Centres
This publication is intended to be a resource for managers who are regularly expected to deal with community or government audiences. It offers a variety of strategies and activities for centre manager to employ in addressing these important audiences along with how to go about assembling the information and other resources required to make this communication productive.
As is stated in the publication itself "There is an ongoing need to remind both groups of the roles congress centres play, the benefits they generate and the challenges they face, in order to create a positive working environment and the support base that is needed to deal with challenges and issues that emerge from time to time". The Guide proposes an overall framework for organizing such activities and carrying them out with various audiences; in this respect, it is a good companion piece to an earlier publication in the AIPC series" Media Relations Strategies for Congress Centre Managers".
Developing and Implementing Quality Standards for Congress Centres
This publication is the product of a lengthy review of how best to design and implement a set of operating standards that would be adaptable to the wide range of variability we see amongst different member centres. It identifies a series of categories where, as a result of extensive Research and comparison with other sets of standards, we have concluded there is a need for evaluation, along with a suggested process for doing this.
Essentially, the publication recommends an approach where a centre demonstrates that they have addressed each key area with appropriate analyses and policies rather than simply prescribing a standardized formula for each function. It is essentially a framework by which a centre can evaluate themselves in relationship to their unique constraints and opportunities, as different as these may be from those of other facilities.
AIPC's Guide to Calculating Economic Impact Figures and Putting Them to Use!
As the title implies, this publication is intended to serve as a guide to Centres looking to develop economic impact figures for their facility. As with others in this series, it does not provide a "formula" for economic calculations, in recognition of the many different circumstances faced by members. Instead, it sets out the various factors which must be taken into account and describes a process by which Centres can design and carry out their own calculation. At the same time, it offers suggestions on how the resulting figures can be used to best advantage with both shareholders and the community.
AIPC's Guide to Security Planning for Congress Centres
This publication was prepared from an analysis of recent literature on this important subject, and with the benefit of input from industry experts. It outlines a series of key areas for congress centres to consider and a process by which a comprehensive plan for facility security can be developed.
AIPC Guide to Media Relations for Congress Centre Managers
A big part of community relations involves the news media, since they are responsible for how business, public and even government groups get much of their information. This publication addresses media related topics ranging from understanding the media through how to conduct an interview and even developing an ongoing program for media contact.
Environmental Strategies for Convention Centres
This publication addresses the reasons why meeting facilities should develop an environmental strategy and outlines how to develop tactics that are consistent with operational realities as well as the need for the support and cooperation of clients, suppliers and the surrounding community.